Refund policy

We have a 4-day return policy, which means you have 4 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Kesharwanirishii@gmail.com. Please note that returns will need to be sent to the following address: [B - 1604 Rahul Arcus Society,  Baner Pune. Pin- 411045]

 Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Kesharwanirishii@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like, custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Exchanges will not be entertained, except, only in the case of Damaged or Defected products are received by the customer.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be provided with a Store Credit which can used for making any other purchases on the website.
If more than 15 business days have passed since we’ve approved your return, please contact us at kesharwanirishii@gmail.com.